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Shipments and returns

Your pack shipment

When Payment is recieved, we process the order right away. Your jewelry will arrive at your designated location within 15 - 20 days after the receipt of payment. 

Your jewelry is shipped via EMS or our messenger. If you prefer a special delivery with messenger or Cash On Delivery, you can choose this option on your made payment along with providing your "Telephone Number" in the message box.

EMS Shipping is totally free for customers in Thailand.

Whichever shipment choice you make, we will provide you with a link to track your package online directly to your email adress. (see below) 

We also offer shipping to our ASEAN neighbors at 20$ extra charge. This includes Vietnam, Cambodia, Laos, Myanmar. Please contact us before checking out to for more information.

Tracking

  1. After ordering our product, you will get a confirmation email with confirmation code. This code will help you know status of your product. 
    Tracking 1 
  2. Depending on how you register your account, if you have an account, you could simply click “my account” hyperlink in this email to your personal account detail. You could check your status and receive your tracking number. Your tracking number will be found at “history and details of my orders” tab. 
    tracking 2 
  3. If you don’t have an account (checkout as guess), you could click “Guest Tracking". Our page linked from hyperlink will ask you reference code. You could check your product status in this page as well. 
    trackin 3
     

Returning your items

30-Day Money Back Guarantee

You can offer your products if not satisfied within 30 days of purchase. You are responsible for the return shipping fee via any choice of your courier. (this is because we want to keep our product at the minimal cost as possible, so we did not include this additional cost in our product :)) However the packaging and all inclusions have to be included in your return package. The Product Tag that is attached to the product must not be torn off. The Product has to be in original condition. We preserve the rights to deny your return if these conditions are not met.